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Pack and Fly

A travel agency for people flying out of Perth

Booking a trip from Perth is a different job to booking one from the east coast, and that is the job we do.

Pack and Fly books flights, group and family trips and business travel for people leaving from Perth. That last part matters more than it sounds. Perth is a long way from almost everywhere, most long haul routes out of here involve at least one connection, and a schedule change on the wrong leg does not cost you an hour, it costs you a day.

Anyone can find a fare. What takes experience is knowing which connection still works when the first flight runs late, which fare lets you move your dates and which one quietly does not, and what a booking will cost to change three months after you made it. That is the work you are paying a travel agent for, and it is the work we do.

We are not owned by a wholesaler and we have no rooms to fill. Where a supplier pays us a commission we say so, and we set out how that works on our pricing page rather than leaving you to wonder.

Who you will be dealing with

One consultant, named, from the first quote until you are home.

Every booking is handled by one consultant, and you get their name and their direct email address in the first reply. They keep the booking. When your flight time moves or a hotel changes its terms, the person who contacts you is the person who made the booking and already knows what is on it.

That is the whole argument for using an agent rather than a booking site, so we would rather be judged on it than on a list of adjectives.

What you can expect

  • One consultant looks after your booking from the first quote until you are home
  • No booking fee. We are paid a commission by the airline or hotel, never by you
  • Perth based and working on AWST, so an email sent this morning is answered today
  • We say so when booking direct with the airline is the better deal for you

And what we will not do

  • Quote a headline fare and let you find the taxes at the payment screen
  • Put you in a hotel because it pays better than the one across the road
  • Claim we answer at 3am, because we do not, and neither does anyone who says so
  • Book something for you that you could have done yourself in ten minutes
  • Hand you to a call centre the moment the booking is paid for

Planning something?

Tell us where and roughly when. You get options with the total price on each one.